New Jobs at TEF Consult

Receptionist Executive at TEF Consult

Company Overview

Tanzania Empowerment Forum Limited (TEF Consult) is a management consulting firm that specializes in organizational change, talent search, acquisition, and executive selection. We are recruiting on behalf of our client, Vodacom Tanzania, a leading telecommunications provider, for a qualified and professional Receptionist Executive to join their headquarters team in Dar es Salaam.

Key Responsibilities

• Greet and assist visitors warmly in person or over the phone.

• Direct guests by maintaining an accurate employee/department directory.

• Notify appropriate personnel of visitor arrival.

• Maintain the visitor logbook via SRM system and issue visitor badges.

• Ensure security procedures are followed at the front desk.

• Kept the reception area tidy, safe, and presentable.

• Answer and forward calls using the office phone system.

• Provide clear and accurate company information to visitors and callers.

• Offer first-level customer support for visitors with service inquiries.

Key Performance Indicators (KPIs)

• Prompt and professional guest handling

• Well-organized and clean reception area

• Accurate visitor tracking and badge issuance

• Efficient call handling and routing

• Excellent customer support and feedback

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