Systems Administrator at Bank Of Africa Tanzania Limited (BOA)
The Systems Administrator will play a critical role in supporting the Information and Communication Technology (1CT) Department by ensuring the stable, secure, and efficient operation of the bank’s IT infrastructure. This includes maintaining servers, operating systems, and related systems to support business operations and safeguard data integrity.
The incumbent will be responsible for installing, configuring, and maintaining physical and virtual servers, performing system backup, restoration testing, monitoring, conducting routine maintenance, and responding to incidents. The role also involves ensuring systems compliance with security and regulatory requirements, while optimizing performance and supporting business continuity initiatives.
Main Functions
Server and Systems Management
Monitoring and optimize system performance to ensure availability and reliability.
Perform regular data backups and recovery testing to support disaster recovery and business continuity.
Troubleshoot and resolve system issues, including hardware and software faults.
Maintain and update documentation on configurations, processes, and procedures.
Coordinate system upgrades and deployments in collaboration with ICT
teams and external vendors. Provide user support and technical guidance
Main activities of the function
Server and Systems Management
• Install, configure, and maintain physical and virtual servers, ensuring compatibility with business applications.
• Manage server roles such as file servers, application servers, domain controllers, DNS, DHCP, and mail servers.
• Administer virtualization platforms (e.g., VMware, Hyper-V) for optimized resource utilization.
Systems Monitoring, Maintenance and Administration
• Monitor system health, performance metrics, and resource utilization using monitoring tools.
• Identify and proactively resolve system bottlenecks, hardware failures, and performance issues
• Conduct regular preventive maintenance and system tuning
• Daily Operational Checks:
Qualitative criteria
• Adherence to IT Policies and Regulatory Standards
• Proactive Problem-Solving and Responsiveness
• Quality of Documentation and Knowledge Sharing
Competency Profile
Education
Bachelor’s degree in computer science, Information and Communications Technology, System Engineering or related field
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