Credit Control Executive at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Communication
- All GSM & Non-GSM to have correct contact key person details at billing system (for e-bill delivery & dunning notification)
- Contact customers to remind customers of payment schedule and obtain relevant payments
- Ensure customers are reminded to pay before dunning intervention as per defined dunning process
Reporting
- Review of Daily Ageing analysis
- Timely and reliable customer data/ reports for collection planning (aging reports & bill generation reports)
- Prepare/reviewing of Collection reports
- Prepare Payment reports
- Post-paid customer e-bill delivery reports & physical bill delivery on time.
Qualifications
- A university degree in Commerce and Accounting or Advance Diploma in Accountancy
- At least 3 years’ experience in credit control or financial accounting of a dynamic business industry preferably telecommunications or banking sector.
- Sound knowledge of the Computer IT Administration Software, especially Sun Accounting System and Excel.
- Aggressive and able to influence.
- Ability to establish relationships with decision makers to increase collections
- High level of communication skills and negotiation power
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