M-Pesa Lead-Central
Aggregate function: Commercial
Business Area: Local M-Pesa
Posting Country: Tanzania, United Republic of
Tanzania real estate
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
- Manage and Grow Vodacom M-Pesa Business across all KPIs in the Central region.
• Responsible to grow M-Pesa base for Central region.
• Management of M-Pesa partners and customers by putting up a strategic on ground commercial plan and see to its successful implementation.
• Coordinate with all stakeholders and manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share.
• Effective M-Pesa partners’ management and maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.
Key accountabilities and decision ownership:
• Design and implement M-Pesa Regional commercial plan in line with
Overall Vodacom M-Pesa Annual strategy to increase the width and depth
of M-Pesa distribution, which would translate into increasing M-Pesa
customers and revenues in relation to regional targets.
• Coordinate sales and distribution activities within the region including wakalas, super agents, merchants.
• Coordinate and support M-Pesa partners in the region whilst
optimizing Distribution partners’ returns in terms of ROI and ensure
mutually healthy returns.
• Information mining to facilitate M-Pesa performance review and
relevant action plan at the Region/Territory/cluster level and prepare
weekly reports for management meetings.
• Develop and execute approved, quarterly and on demand tactical
plans to ensure M-Pesa Growth continuity despite market dynamics.
Must have technical / professional qualifications:
• Bachelor’s degree or Advanced Diploma in a business-related course.
• 3-5 years of varied experience in Mobile Money on ground sales, 2years at a senior level.
• Extensive knowledge of Mobile Financial Services business and value
chain and sound understanding of distribution models and route to
market.
• Mobile money products penetration and on ground execution skills.
• Mobile Money commercial analysis skills.