Regional Account Manager - SME Sales Mbeya at Vodacom
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Role purpose:
•To acquire new SME Customers Accounts for Vodacom Enterprise.
•To Manage and acquire Indirect sales partners to support acquisition across all segments
•To increase SME base to the business that transforms into new revenue.
Key accountabilities and decision ownership
- Responsible for the acquisition of SME customers to Enterprise base
across all product lines and delivery of profitable, long-term business
of those accounts to Vodacom.
•Training and managing partners / sales agent’s productivity in the market
•Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
•Establishes appropriate relationships with partners, customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers.
•Works collaboratively to provide direction on the service relationship for nominated accounts.
•Inputs to decisions on new propositions, product mix and services for customers
Regional Account Manager - SME Sale Dodoma at Vodacom
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Role purpose:
•To acquire new SME Customers Accounts for Vodacom Enterprise.
•To Manage and acquire Indirect sales partners to support acquisition across all segments
•To increase SME base to the business that transforms into new revenue.
Key accountabilities and decision ownership
- Responsible for the acquisition of SME customers to Enterprise base
across all product lines and delivery of profitable, long-term business
of those accounts to Vodacom.
•Training and managing partners / sales agent’s productivity in the market
•Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
•Establishes appropriate relationships with partners, customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers.
•Works collaboratively to provide direction on the service relationship for nominated accounts.
•Inputs to decisions on new propositions, product mix and services for customers
Who you are
Core competencies, knowledge and experience
•Excellent analytical and logical reasoning skills translated from consumer insights
•Excellent communication skills
•Strong stakeholder management skills
•Ability to anticipate customer, competitor and market dynamics
•Strong customer service and customer satisfaction ethos. Delivering results.
•Strong customer service and customer satisfaction ethos. Delivering results.
Must have technical/professional qualifications:
•2+ years’ experience industry or functional experience.
•Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
•Strong analytical skills and business acumen.
•Build and maintain relationship with key stakeholders in the value chain.
•Telecommunications experience would be advantageous.
•Project knowledge and experience would be advantageous.