Assistant Relationship Manager; Liabilities - Chinese Desk at NMB Bank
Main Responsibilities:
- Acquire new Business Customers (preferred Chinese Business Customers) and drive deposits growth across the network
- Ensure that dormancy rate is kept at minimum.
- Proactively provide guidance to branches in managing top business depositors.
- Develop sales strategy for business liability products.
- Provide support to Business Bankers/Relationship Officers teams across branches in building liability portfolio.
- Identify and develop business opportunities from existing customers as well as potential customers.
- Promote Cross selling of bank products and services (e.g. Trade Finance, Forex, Bank Guarantees, NMB Mobile etc.) to ensure utilization and usage of all these products.
- Provide senior management with appropriate reports on business progress.
- Managing departmental Events and sponsorship to ensure full participation and payments to suppliers/vendors must be done timely.
- Follow-up on client requests and maintain service quality
- Communicate with Chinese speaking clients effectively
Knowledge and Skills:
- Strong sales skills
- Good customer relationship skills
- Understanding of Bank’s products, policies and procedures is essential.
- Knowledge of Flexi cube
- Up to date knowledge of competitor and market activities in Tanzania
- In-depth understanding of the potential business sectors/segment in the market i.e Chinese, Health, Construction, Transportation etc
- Understanding of NMB strategy
- Excellent Speaker of Mandarin (Chinese Language)
- Strong analytical, communication and presentation skills
- Excellent client management skills
- Well versed with deposit mobilization principles and innovative sales techniques.
- Time management skills
- Strong networking and interpersonal skills
Qualifications and Experience:
- Bachelor’s degree in Business, IT, Economics, Finance, Accounting, Banking or related field
- At least two (2) years of work experience with specific expertise in marketing/sales/product development of business liability products and services with proven success results.
- Dealing with Chinese speaking clients or exposure to China market is an added advantage
Senior Analyst; Retail Business at NMB Bank
Job Location :
Head Office, Hq
Main Responsibilities:
- Understand Retail Banking business and provide detailed performance reports and insights for informed decision making.
- Interact closely with Strategy, Finance and other head office teams and ensure Retail Banking requirements are well captured and delivered within agreed timelines.
- Conduct research necessary to prepare forecasts of future financial / business conditions using multiple scenarios, reviews trends impacting retail operations and key projects.
- Work closely with Retail BPM, Leaders and Strategy team to complete yearly budget request and justifications for both OPEX & CAPEX budget for financial year, do monthly and quarterly budget review and ensure Retail team remains within approved budget.
- Track monthly, weekly and daily sales performance of retail business units against plans, and propose measures to address risks and challenges
- Recommend new models that underpin sound business decisions.
- Analyze sales data, monitor performance metrics, and provide insights to support strategic decision-making.
- Provide analysis on key revenue drivers of Retail products and recommend cross-sell strategies
- Support key retail sales initiatives and projects through analysis, monitoring, reporting and providing feedback on the status of such initiatives so that timely intervention can take place
- Providing analytical support to all Retail business units to maximize sales performance.
- Prepare and provide business pipeline report for weekly review
- Recommend automation and tools for the effective data recording as per the business requirements.
Knowledge and Skills:
- Business understanding of key performance levers of Banking business and products, country banking sector performance
- Strong understanding of the Market and its dynamics
- Knowledge about various accounting and financial concepts and principles
- Strong understanding of report requirements
- Good knowledge of financial analysis
- Knowledge of data warehouses and information extraction
- Strong analytical skills
- Excellent presentation skills
- Stakeholder management skills
- Communication skills
- Planning and Organizing skills
- Advanced knowledge in MS Office particularly Excel and PowerPoint
Qualifications and Experience:
- Bachelor’s Degree in banking, economics, mathematics, actuarial science, computer science or any other related field
- Minimum of 4 years’ experience in business analysis or financial analysis, budgeting and business forecasting
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