Head, Personalisation, PPB at Standard Bank
To create and manage a multi-disciplinary insights and analytics team that partners in the design and delivery of personalised client conversations for High Net Worth Clients, country. To design, develop and execute a client conversation portal (e.g. NBA) enabling bankers to have contextually relevant and meaningful conversations with clients. To develop, productionalise and maintain statistically robust and accurate campaign models to facilitate conversations in main markets etc.
Type of Qualification: First Degree
Field of Study: Business Commerce, Mathematical Sciences or any other related field.
Experience Required
Personal and Private Banking
8-10 years
Proven experience in deep quantitative, analytics, and modelling
environments with proven track record on delivering both customer and
commercial outcomes. Proven track record in customer insights and
analytics environment with end-to-end accountability on translating data
into insights and translating the derived insights into actionable
customer conversations delivering both customer and commercial outcomes.
Additional Information
Technical Competencies:
- Economic Capital Management
- Financial Acumen
- Knowledge of Banking & Financial Service
- Risk Acceptance
- Risk Identification
- Risk Response Strategy
- Risk/ Reward Thinking