Senior Manager SME Position at Tanzania Commercial Bank
About Tanzania Commercial Bank Tanzania Commercial Bank is dedicated to providing competitive financial services to customers while creating value for stakeholders through innovative products. The bank’s vision is “to be the leading bank in Tanzania in the provision of affordable, accessible, and convenient financial services.” Committed to effective human capital management, the bank focuses on attracting, retaining, and developing a highly capable and qualified workforce to enhance its operations and contribute to the nation’s growth.
Position Overview The Senior Manager SME position (Rank: Principal Relationship Officer I) is within the Retail & SME Banking Department, reporting to the Director of Retail & SME Banking. Based in Dar es Salaam, the role is graded at COBSS 9 (Principal Officer level I) and offers a competitive salary package and benefits.
Qualifications, Skills, and Experience
- Master’s Degree in Banking, Economics, Commerce, Business Administration, Accountancy, Finance, Entrepreneurship, or equivalent from a recognized institution.
- At least 16 years of working experience in balance sheet growth, focusing on Current and Savings Accounts (CASA).
- Strong focus on non-funded income and cost consciousness.
- Proven ability to manage new accounts opened versus accounts closed, ensuring an active customer base and retention.
- Effective product margin management skills.
Personal Attributes and Behavioral Competencies
- Demonstrates Tanzania Commercial Bank’s core values: Customer Focus, Trustworthiness, Creativity, Teamwork, and Excellence.
- Ability to prioritize work and meet deadlines.
- Capability to work quickly, accurately, and consistently under pressure.
- Methodical and well-organized approach to work.
- Mature, able to maintain confidentiality, and possesses sound judgment, common sense, and good humor.