Department: Commercial Banking

Reports to: Head of Retail Banking

Technical Know How:

  • Knowledge of banking.
    Knowledge of market practice.
  • Excellent analytical and interpretational skills.
    People management skills.
  • Budgeting skills.
  • Excellent planning, organization, and execution skills.
  • Positive and flexible attitude towards change and competition.
  • Computer literacy and familiarity with standard office computer applications.
  • Strong problem solving and decision making skills.

Professional skills & Experience:

  • An Advanced Diploma/Degree in either Commerce, Finance or Marketing.
  • A minimum of 4 years’ experience in Banking Operations.
  • A good understanding of Banking Operations and Products.
  • Knowledge of Microsoft Excel Products.
  • Excellent interpersonal and communication skills.
  • Conflict resolution skills.
  • Negotiation and influencing skills.
  • Team player and strong leadership and management skills