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Business Analyst at CRDB Bank
Reporting Line
SENIOR BUSINESS ANALYST
Location
Tanzania Head Office
Department
BUSINESS PERFORMANCE & REVENUE ASSURANCE UNIT
Number of openings
1
Job Purpose
Oversees the performance of CRDB Bank’s commercial business units, encompassing both Retail and Corporate segments. The role requires a well-rounded professional who combines strong analytical capabilities with excellent business acumen to ensure high standards of performance monitoring, strategic planning, and decision support.
Principle Responsibilities
- Track, analyze, and report actual business performance against set targets across commercial units.
- Develop and maintain automated performance reports across all commercial dockets.
- Generate and present comprehensive executive reports and performance insights to support senior management decision-making.
- Actively participate in the annual budgeting process for commercial business units.
- Collaborate with business unit heads to set strategic and operational targets.
- Monitor budget adherence and alignment with strategic goals.
- Conduct deep-dive analyses into key business areas, banking products, and channels to identify drivers of performance and underperformance.
- Perform root cause analysis and suggest corrective actions to improve outcomes.
- Design and build interactive dashboards to visualize key business metrics using Power BI and other tools.
- Continuously enhance reporting systems to support real-time analytics.
- Identify potential product or operational issues before they impact performance and proactively coordinate resolution with relevant stakeholders.
- Contribute to the formulation, execution, and monitoring of business strategy across the commercial banking segment.
- Track strategic KPIs and provide timely alerts and insights.
- Provide ad-hoc analysis support and analytical consulting to various departments as required.
- Ensure alignment with financial legislation, accounting frameworks (IFRS, IAS, GAAP), and internal policies.
- Stay abreast of industry trends, regulatory changes, and evolving best practices in the financial services landscape.
Qualifications Required
- Bachelor’s degree in Business, Accountancy, Economics, Finance, Computer Science, or a related field.
- Additional training or certification in data science, artificial intelligence, or product development is an advantage.
- At least 3 years of relevant experience in business analysis or commercial performance management.
- Demonstrated ability to work professionally and effectively with stakeholders at all levels.
- Experience in budget formulation, strategic planning, and performance monitoring.
- A strong understanding of financial concepts, business metrics, and reporting tools.
- Deep knowledge of Tanzanian banking products and the systems supporting them.
- Familiarity with financial products across the broader financial services industry.
- Understanding of accounting and financial policies (IFRS, IAS, GAAP) is an added advantage.
- In-depth knowledge of financial legislation and compliance within the banking sector.
- Excellent report writing, executive briefing, and presentation development skills.
- Exceptional analytical capabilities and problem-solving skills.
- Strong data literacy, data manipulation, and ETL processes.
- Proficiency in SQL, Oracle, Python, and familiarity with AI and data science methodologies.
- Skilled in building dashboards using Power BI and other visualization tools.
- Advanced Microsoft Excel proficiency.
- Strong interpersonal, communication, and stakeholder management skills.
- Ability to clearly explain complex data and concepts to non-technical audiences.
- Competent in delivering presentations and conducting internal training sessions.
- Detail-oriented with a focus on quality and accuracy.
- Results-driven and proactive mindset.
- Adaptable and able to work in a fast-paced environment.
- High level of integrity and professionalism.