New Jobs at ABSA

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Legal Recoveries Manager at ABSA

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Business and Risk Management 20%

• Ensure all legal recovery actions comply with internal policies, regulatory guidelines, and data privacy laws.
• Assess legal risks and recommend appropriate recovery strategies.
• Prepare periodic reports on recovery performance, legal costs, and case progress
• Monitor and manage legal expenses to stay within approved budgets.
• Develop network of contacts internally and with local external professionals to maximize effectiveness in assisting customers.
• Promote the Collections and Recovery team to internal audiences (including relationship and credit teams and group companies) and professionals.
• Stay updated on changes in debt recovery laws and industry best practices.

Account Management and Negotiation 10%

Outputs:

• Contact customers via official mobile phone, email and written communication for repayment arrangements.
• Negotiate settlements, repayment plans and restructuring options.
• Maintain accurate records of all recovery efforts and customer interactions.
• Use management information to monitor and provide feedback to ensure targets are met.
• Identify risk skills gaps and communicate and meet identified training needs by effective coaching and counselling.
• Provide assistance and advice to team members in formulating strategies regarding the more complicated accounts in their own portfolios

Knowledge & Experience

relating to specialist knowledge and expertise required to undertake the role. May include knowledge of the Bank’s products, services and policies)

Essential

• Knowledge of the scope and activity of Recoveries as well as the practical application of recovery techniques in such situations like Impairment & Forbearance policies
• Experience of working under pressure and with very little supervision
• Good understanding of Risk Management policies and procedures

Experience & Qualifications

Essential

• Sound knowledge of insolvency legislation and procedures in several jurisdictions
• Good knowledge of law, banking and finance.

Preferred

• Bachelor’s degree in law (LL.B.) is mandatory; a master’s degree or Postgraduate Diploma in Law/Finance is a plus.
• Experience: 2–5 years of experience in legal recovery, preferably in retail banking or microfinance

Education

Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

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