Admin - Shipping Line Controller at Alistair
Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000-employee mark and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.
Accountabilities & Responsibility Areas
- Ensure New Pre-alerts for upcoming shipments are added to the SS report within 48 hours.
- Demurrage report is updated with details of the new shipments within 48 hours.
- Ensure proper records of container interchange documents for all cleared shipments are kept
- Managing Shipping Line deposit accounts and ensure refunds are received as per the KPI
- Ensure container drop off is done as per the KPI
- Follow up with the Shipping Line to ensure the Delivery Orders are issued as per the KPI
- Monitoring the Archiving process of all cleared shipments
- Apply for waivers of accrued demurrage charges when necessary and where applicable
- Other assigned tasks
- Customer-focused approach with a professional attitude.
- Problem-solving and decision-making skills.
- Good communication skills
- Ability to work under pressure.
- Team player with the ability to work independently
- Excellent in Microsoft Office applications especially in Excel
- Experience in Shipping/Customs industry
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